Car repair process after an accident

 Insurance

ACCIDENT REPORT The purely procedural and bureaucratic part, involving the recording of all accident details.

FILE OPENING AT HEADQUARTERS Timely submission of the accident report to the insurance company’s headquarters and verification of whether the liable party has submitted a statement of liability acceptance.

REPAIR SCHEDULING In coordination with the customer, we arrange the transfer of the vehicle to our body shop facilities in Agios Stefanos.

APPOINTMENT WITH INSURANCE ADJUSTER Damage inspection by the insurance company’s adjuster to ensure high-quality repair.

ISSUANCE OF INVOICES With a detailed listing of the spare parts used, to ensure both quality and authenticity guarantee.

INVOICE SUBMISSION TO HEADQUARTERS The customer receives their vehicle without making any payment, and the damage department sends the invoices to the headquarters for inspection.

COLLECTION Based on the customer's authorization, we collect the repair costs from the insurance company without any inconvenience or involvement of the customer.

Frequently Asked Questions

What are the operating hours of your stores?

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Agios Stefanos (GigaStore) / Vouliagmenis
 Monday – Friday: 09:00 – 20:30
 Saturday: 09:00 – 16:00

 Alexandras / Peiraios
 Monday – Friday: 09:00 – 20:00
 Saturday: 09:00 – 16:00

Service Departments
 Monday – Friday: 08:00 – 16:30

How can we reach your stores?

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 Please visit the “Facilities” section on our website, where you can find detailed directions via Google Maps. 

Can I schedule a Test Drive for the car I am interested in?

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 Of course - you may schedule a Test Drive for any vehicle you are interested in. Simply contact our stores to book an appointment. 

Do you carry out disinfection on your vehicles?

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 In cooperation with Wurth, we perform all necessary cleaning and disinfection procedures on every vehicle, both upon arrival and prior to delivery to the customer. All products used are certified for their safety and effectiveness by the relevant health authorities. 

Car repair process after an accident

Insurance

Car repair process after an accident

Insurance